Landlord and Tenant Board - Toronto

Organization:

Phone Numbers:

416-645-8080

Toll-Free:

1-888-332-3234

TTY:

1-800-855-0511

Email:

LTB@ontario.ca

Website:

tribunalsontario.ca/ltb

Address:

15 Grosvenor St Ground Fl
Toronto, ON
M7A 2G6

Street
Address:

Toronto

Hours:

Contact Centre Mon-Fri 8:30 am-5 pm; closed holidays

Automated information Mon-Sun 24 hours

Service Description:

Contact for information on telephone and virtual services, in-person service at selected ServiceOntario Centres, or visit LTB website
Adjudicative tribunal under auspices of Social Justice Tribunals Ontario

informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act
resolves disputes between residential landlords and tenants through mediation or adjudication
handles eviction applications filed by non-profit housing cooperatives

Rent increase guideline for 2024 and 2025 is 2.5% and applies only to residential units first occupied by or before November 15, 2018; visit Ontario provincial website for rent increase guideline, rules and exceptions

Fees:

Application fees for landlords and tenants vary for different services ; Fee may be waived for eligible applicants

Application:

?File applications online through the Tribunal Ontario Portal, or by email or mail.

To file in-person visit a selected Service Ontario location
Applications and documents are not accepted in-person at the Landlord and Tenant Board's head or regional offices.

Eligibility / Target Population:

Landlords and tenants

Languages:

English ; French

Area Served:

Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region