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                                    | Organization: | Federation of Metro Tenants' Associations - Toronto - FTMA Tenant Services | 
                                
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                                    | Phone Numbers: | 416-921-9494 | 
                            
                            
                            
                            
                            
                            
	
                                
                                    | Fax: | 416-921-4177 
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                                    | Address: | 
                                            
                                                | c/o c/o Wood Street Postal Outlet c/o PO Box 73102, Wood Street Postal Outlet
 Toronto, ON
 M4Y 2W5
 
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                                                | Toronto Toronto
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                                    | Hours: | Hotline phone, email and social media service available Mon-Fri 8:30 am-6 pm; also Hotline phone service Sat 10 am-5 pm; messages received after hours generally returned within 24-48 hours | 
                                
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                                    | Service Description: | Information and education, outreach and tenant associations organizing, civic engagement, workshops, publications and resources; works for legislative change to benefit tenants Tenant Infohub and Tenant Hotlinemonthly workshopsliteraturespeakers
 
 Outreach and Organizing TeamResponds to questions by telephone, email and social media regarding tenant rights and options; free tenant's rights counselling services for Toronto residents
 
 Does not provide legal advice or crisis services; does not provide information to landlords or their agentsAssists tenants disputing rent increases above annual guideline, renovictions building-wide maintenance issues, and loss of service
 
 
 
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                                    | Fees: | None | 
                                
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                                    | Application: | Call, email or connect via social media | 
                            
                            
                            
	
                                
                                    | Eligibility / Target Population: | Tenants | 
                            
                            
                            
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                                    | Languages: | English ; French | 
                                
		
                                
                                    | Language Notes: | via tenant hotline | 
                                
	
                                
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                                    | Area Served: | Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region | 
                                
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                                    | Last Updated: | 2/27/2025 | 
                                
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                                    | Service Profile Web Address: | eng/displayService.aspx?id=132505 | 
                                
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