|  | 
                            
	
                                
                                    | Organization: | OmbudService for Life and Health Insurance | 
                                
                                    |  | 
                            
                            
                            
                            
	
                                
                                    | Toll-Free: | 1-888-295-8112 (Canada) * 1-866-582-2088 (Quebec) | 
                            
                            
	
                                
                                    | TTY: | Bell Canada Relay Service: 1-800-855-0511 | 
                            
                            
                            
                            
                            
	
                                
                                    |  | 
                            
                            
                            
                            
	
                                
                                    | Address: | 
                                            
                                                | 2 Bloor St W, Suite 700 Toronto, ON
 M4W 3E2
 
 |   |  | 
                                
                                    |  | 
                            
 
                            
                            
	
                                
                                    | Intersection: | Yonge St and Bloor St W | 
                                
                                    |  | 
                            
                            
	
                                
                                    | Location: | Toronto (Annex) | 
                                
                                    |  | 
                            
                            
                            
                            
                            
                            
                            
                            
                            
	
                                
                                    | Service Description: | Assists consumers with concerns and complaints about life and health insurance products and services * information about industry practices, life and health insurance companies, and their products * assists family members to locate lost policies of a recently deceased relative 
 
 
 | 
                                
                                    |  | 
                            
 
                            
                            
                            
                            
	
                                
                                    | Fees: | Free | 
                                
                                    |  | 
                            
                            
                            
	
                                
                                    | Application: | Call or visit website | 
                            
                            
                            
                            
                            
                                |  | 
                            
	
                                
                                    | Languages: | English ; French | 
                                
		
                                
                                    | Language Notes: | French inquiries transferred to Quebec office * French documentation, phone and website | 
                                
	
                                
                                    |  | 
                            
 
                            
	
                                
                                    | Area Served: | Canada | 
                                
                                    |  | 
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
	
                                
                                    | Last Updated: | 11/28/2024 | 
                                
                                    |  | 
                            
                            
	
                                
                                    | Service Profile Web Address: | eng/displayService.aspx?id=13942 | 
                                
                                    |  |