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                                    | Program: | Consumer Protection Ontario | 
                                
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                                    | Phone Numbers: | 416-326-8800 | 
                            
                            
	
                                
                                    | Toll-Free: | 1-800-889-9768 | 
                            
                            
	
                                
                                    | TTY: | 416-229-6086 or 1-877-666-6545 | 
                            
                            
                            
                            
	
                                
                                    | Fax: | 416-326-1947 
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                                                | c/o Ministry of Public and Business Service DeliveryConsumer Services Operations Division PO Box 450
 Toronto, ON
 M7A 2J6
 
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                                    | Location: | Toronto (Old Toronto) | 
                                
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                                    | Accessibility: |   Wheelchair Accessible
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                                    | Hours: | Mon-Fri 8:30am-5pm | 
                                
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                                    | Service Description: | Advice and information to consumers regarding their rights and responsibilities in the marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * provides information to consumers and businesses * inspectors visit businesses to help them comply with consumer laws * conducts investigations and may prosecute violators * consumer guide to funeral, burial and cremation services on website * monitors the marketplace to identify emerging scams and trends 
 
 
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                                    | Fees: | None | 
                                
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                                    | Application: | Call, write, email or file an online complaint | 
                            
                            
                            
                            
                            
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                                    | Languages: | English ; French | 
                                
		
                                
                                    | Language Notes: | French reception, programs, publications, and website | 
                                
	
                                
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                                    | Area Served: | Ontario | 
                                
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                                    | Last Updated: | 12/2/2024 | 
                                
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                                    | Service Profile Web Address: | eng/displayService.aspx?id=14087 | 
                                
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