Organization: ServiceOntario - Queensway Service Counter - ServiceOntario, Queensway Service Counter
Phone Numbers: 416-326-1234
TTY: 1-800-268-7095
Website: www.ontario.ca/locations/serviceontario/the-queensway-and-kipling-toronto
Address:
Kipling Queensway Mall, 1255 The Queensway Unit 16B
Toronto, ON
M8Z 1S1
Location: Cross streets: Kipling Ave and The Queensway; Located in the Kipling Queensway Mall
Accessibility:
Partially Accessible
Accessibility Notes: Partially Accessible - Accessible parking; Accessible entrance; Wheelchair and companion seating; Clipboard in lieu of lower counter; Active offer of assistance provided
Hours: Mon, Tue, Fri 9 am-5 pm; Tue, Thu 9 am-7 pm
For current service hours by location CLICK HERE
Service Description: Access to a wide range of Ontario government services and information ; staff assistance, information and referral
Driver and Vehicle
  • vehicle permits and plates
  • driver's licence renewals
  • accessible parking permits
  • copies of records
  • product sales including information packages on specific used vehicles
Health
  • Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
  • organ and tissue donor registration
Photo Identification
  • Ontario Photo Card provision, renewal or replacement



Fees: Fees for some transactions
Application: Appointments available by booking online, walk-ins available but limited due to high demand; bring appropriate supporting documents (call ahead or see website); many forms can be completed and submitted online; photo identification cards must be renewed in person; health card and driver's licence renewals may be completed online - see website for details
Eligibility / Target Population: No restrictions
Languages: English ; French
Language Notes: officially designated
Area Served: Ontario
See Also: Government Services - Federal and Provincial
Last Updated: 11/26/2025
Service Profile Web Address: eng/displayService.aspx?id=143162

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