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                                    | Organization: | Ontario Energy Board - Ontario Electricity Support Program | 
                                
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                                    | Toll-Free: | 1-855-831-8151 | 
                            
                            
	
                                
                                    | TTY: | 1-800-855-1155 | 
                            
                            
                            
                            
                            
	
                                
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                                    | Address: | 
                                            
                                                | PO Box 1540, Stn B Ottawa, ON
 K1P 0C7
 
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                                    | Location: | Ottawa | 
                                
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                                    | Hours: | Mon-Fri 8:30-5pm | 
                                
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                                    | Executives: | Carolyn Calwell - Chief Executive Officer 
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                                    | Service Description: | Monthly credit applied directly to electricity bill of eligible applicants * amount of credit based on number of people living in the home and on the annual household income * energy intensive households (those with homes which are heated through electricity or that have medical equipment with high energy needs) may be eligible for a higher level of assistance 
 
 
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                                    | Eligibility / Target Population: | Low-income customers of an electric utility | 
                            
                            
                            
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                                    | Languages: | English ; French | 
                                
		
                                
                                    | Language Notes: | French programs, publications, and website * French interpretation available upon request | 
                                
	
                                
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                                    | Area Served: | Ontario | 
                                
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                                    | Last Updated: | 10/6/2025 | 
                                
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                                    | Service Profile Web Address: | eng/displayService.aspx?id=166435 | 
                                
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