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Program:
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Permanent Resident Card
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Toll-Free:
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1-888-242-2100
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TTY:
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Bell Relay Service: 1-800-855-0511
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Address:
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c/o Case Processing Centre - PR Card
PO Box 10020
Sydney, NS
B1P 7C1
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Hours:
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Mon-Fri 8am-4pm
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Service Description:
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Card which is proof of permanent residency status in Canada for immigrants who are not Canadian citizens * used for re-entry into Canada * permanent residents outside Canada who do not have one can get a permanent resident travel document to return to Canada
New permanent residents receive a card following the approval of their permanent residency application * permanent residents need to apply for the card if the permanent resident card is lost, destroyed, expired or will expire or there has been a name change
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Fees:
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Set fee
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Application:
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Application forms available online or through the call centre
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Eligibility / Target Population:
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Permanent residents
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Languages:
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English ; French
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Language Notes:
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French reception, programs, publications, and website
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Area Served:
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Canada
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Last Updated:
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7/18/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=172715
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