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Program:
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Community Counselling Service Navigation
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Phone Numbers:
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905-574-1334 ext 300
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Address:
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28 Athens St
Hamilton, ON
L9C 3K9
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Intersection:
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Athens St and Mohawk Rd W
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Location:
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Hamilton (Yeoville)
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Accessibility:
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Wheelchair Accessible
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Accessibility Notes:
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Accessible to mobility aids only at the rear of the building
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Hours:
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Mon-Wed 9:30am-3pm * Thu 12:30pm-7pm
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Public Contacts:
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Laura Ryan - Manager of Family Services
905-574-1334 ext 208
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Service Description:
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Counsellors help participants navigate access to Neighbour to Neighbour services and also provide referrals to community services as needed * additional services include:
- OneSite free eyeglasses program for low-income earning persons without health benefits for eyeglasses
- referrals for employment programs * offsite, available by direct referral * signed consent required
- settlement services * available onsite, drop-in and by appointment during food bank hours
- Ontario Electricity Support Program (OESP) * available onsite by appointment
- Low-income Electricity Assistance Program (LEAP) * available onsite by appointment
- financial advocacy and financial counselling * available onsite by appointment
- community transitional support worker, interval house and Hamilton women’s centre * available onsite, drop-in and by appointment * Tue morning
- Trans and Non-Binary food bank facilitated with 2 Spirit LGBTQAI+ community development worker * onsite last Fri monthly, 1pm-3pm
- Xperience Annex, youth employment and education supports onsite last Fri monthly, 1pm-3pm * free legal assistance * offsite, available by direct referral * signed consent required
- free therapeutic counselling for children, youth and their caregivers, 0-18 yrs * available onsite at 310 Limeridge Rd, Unit 10 * drop-in Tue 9am-7pm
- EarlyON Centre * available Mon, Fri 9am-1pm
- daycare fee subsidy worker * Onsite Fri during EarlyON, and by appointment
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Application:
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Call
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Eligibility / Target Population:
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OneSite: Must meet LICO income guidelines and must provide a prescription that is less than 365 days old
Foodbank: Must be a Hamilton Mountain resident
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Languages:
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English ; French ; Arabic ; Farsi ; Italian ; Japanese ; Kurdish
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Language Notes:
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Limited availability of Italian, Japanese
Settlement services: Arabic, Kurdish, English, and Farsi
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Area Served:
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Hamilton and area
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Last Updated:
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7/8/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=180882
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