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                                    | Program: | General Support Services | 
                                
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                                    | Toll-Free: | 1-866-518-0000 | 
                            
                            
	
                                
                                    | TTY: | 1-877-215-9530 | 
                            
                            
                            
                            
	
                                
                                    | Fax: | 1-855-259-8152 
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                                    | Address: | 
                                            
                                                | 50 Dundurn St S, Unit 119 Hamilton, ON
 L8P 4W3
 
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                                    | Intersection: | Dundurn St S and King St W | 
                                
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                                    | Location: | Hamilton (Strathcona) | 
                                
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                                    | Accessibility: |   Wheelchair Accessible
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                                    | Hours: | Mon-Fri 9am-5pm | 
                                
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                                    | Service Description: | Advocacy and support for people with hearing loss who need assistance with managing daily life events * counsellors work with clients to: 
 complete forms and applicationsrenew or replace a driver's license, health card, or passportnavigate through various government programs or agenciesprovide information for advocating clients' rightsattend meetings with clients where additional support is needprovider assessments and recommendations for communication devicesrefer clients to other services and agencies as needed
 
 
 
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                                    | Fees: | Free | 
                                
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                                    | Application: | Call or visit website | 
                            
                            
                            
	
                                
                                    | Eligibility / Target Population: | People 16 years and older with hearing loss * families with children 16 years and younger who have hearing loss | 
                            
                            
                            
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                                    | Languages: | English ; American Sign Language (ASL) | 
                                
                                
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                                    | Area Served: | Burlington, Hamilton, and Niagara Region | 
                                
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                                    | Last Updated: | 2/20/2025 | 
                                
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                                    | Service Profile Web Address: | eng/displayService.aspx?id=199447 | 
                                
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