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                                    | Program: | Refugee HealthLine | 
                                
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                                    | Toll-Free: | Call 811 | 
                            
                            
	
                                
                                    | TTY: | 1-866-797-0007 | 
                            
                            
	
                                
                                    | Crisis: | Call 911 in emergencies | 
                            
                            
                            
                            
	
                                
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                                    | Address: | 
                                            
                                                | Toronto, ON 
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                                    | Hours: | Daily 24 hours | 
                                
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                                    | Service Description: | Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care and mental health supports * transitional care includes initial assessments, care and referrals to other health services * service is not for emergencies 
 Health care providers can participate in offering services by calling the service
 
 
 
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                                    | Fees: | Free | 
                                
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                                    | Application: | Call or chat online * OHIP not required if calling the dedicated healthline | 
                            
                            
                            
	
                                
                                    | Eligibility / Target Population: | Refugees - newly arriving refugees and people arriving through other exceptional humanitarian authorizations * Resettlement Assistance Programs, sponsors, and settlement agencies | 
                            
                            
                            
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                                    | Languages: | English ; French | 
                                
		
                                
                                    | Language Notes: | Translation support in over 200 languages is available upon request for the phone service only | 
                                
	
                                
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                                    | Area Served: | Ontario | 
                                
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                                    | Last Updated: | 5/14/2025 | 
                                
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                                    | Service Profile Web Address: | eng/displayService.aspx?id=212909 | 
                                
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