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                                    | Program: | 24 Hour Crisis Line | 
                                
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                                    | TTY: | 416-746-3716 | 
                            
                            
	
                                
                                    | Crisis: | 416-746-3701 | 
                            
                            
                            
	
                                
                                    | Fax: | 416-743-1732 
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                                    | Address: | 
                                            
                                                | c/o Sharlene Tygesen PO Box 141, Station B
 Etobicoke, ON
 M9W 5K9
 
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                                    | Location: | Toronto (West Humber—Clairville) | 
                                
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                                    | Accessibility: |   Wheelchair Accessible
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                                    | Accessibility Notes: | Barrier-free washrooms, elevator, ramps | 
                                
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                                    | Hours: | Daily 24 hours | 
                                
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                                    | Executives: | Sharlene Tygesen - Executive Director 416-743-1733 ext 2012 * sharlene@ernestines.ca
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                                    | Public Contacts: | Laverne Blake - Manager Programs and Client Services 416-743-1733 ext 2043 * laverne@ernestines.ca
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                                    | Service Description: | Help for people in an abusive situation 
 Crisis Line:Daily 24 hour emergency telephone crisis line to support those who do not currently reside at the shelter. A trained counsellor will listen and provide important information on how to be safe, as well as resources to meet immediate needs
 
 
 
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                                    | Fees: | None | 
                                
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                                    | Application: | No referral required | 
                            
                            
                            
	
                                
                                    | Eligibility / Target Population: | For women, children and youth who are currently experiencing or who have experienced violence | 
                            
                            
                            
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                                    | Languages: | English ; Many other languages | 
                                
		
                                
                                    | Language Notes: | Interpretation | 
                                
	
                                
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                                    | Area Served: | Greater Toronto Area | 
                                
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                                    | Last Updated: | 9/30/2025 | 
                                
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                                    | Service Profile Web Address: | eng/displayService.aspx?id=216910 | 
                                
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