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Program:
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Tele-Touch
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Phone Numbers:
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905-827-8800
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Toll-Free:
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1-800-387-7127
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Fax:
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905-827-3390
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Address:
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Main Office
2370 Speers Rd
Oakville, ON
L6L 5M2
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Intersection:
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Bronte Rd and Speers Rd
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Location:
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Oakville (West Oakville)
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Accessibility:
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Wheelchair Accessible
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Hours:
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Mon-Sun 7am-11pm (Customer service)
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Executives:
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Kelly McWilliams - Chief Executive Officer
905-827-8800 ext 2205 * kmcwilliams@acclaimhealth.ca
Patricia Blakeley - Director, Community Support Services
905-827-8800 ext 2300 * pblakeley@acclaimhealth.ca
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Public Contacts:
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Denise Severin-Prior - Care Manager
905-827-8800 ext 2106 * dseverin-prior@acclaimhealth.ca
Serena Bowker - Care Manager
905-827-8800 ext 2318 * sbowker@acclaimhealth.ca
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Service Description:
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A telephone reassurance program where volunteer callers phone lonely, isolated or frail older adults, providing friendly conversation, security and reassurance * volunteers call according to a pre-arranged schedule * if the volunteer is unable to reach the client, the agency will follow up until we establish that the client is safe and sound * provides ongoing support to clients and can help clients access additional services as their needs change * volunteer opportunities available (apply online) * also provides security check-in calls
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Fees:
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Free
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Application:
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Self-referral, family, friends or service providers * online referral form available
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Eligibility / Target Population:
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Older adults (65+) with a valid Ontario Health Card living in their own home or a retirement home who are socially isolated and lonely * no diagnosis of dementia * reside in Halton, have valid Ontario Health Card and have no communicable diseases
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Languages:
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English
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Language Notes:
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Services are available in other languages as needed
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Area Served:
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Halton Region
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Last Updated:
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10/21/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=91954
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