| Organization: | Landlord and Tenant Board - Toronto | 
                        
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                            | Address: | 
                                    
                                        | 15 Grosvenor St Ground Fl Toronto, ON
 M7A 2G6
 
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                            | Hours: | Contact Centre Mon-Fri 8:30 am-5 pm; closed holidays 
 
 Automated information Mon-Sun 24 hours
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                            | Service Description: | Contact for information on telephone and virtual services, in-person service at selected ServiceOntario Centres, or visit LTB website Adjudicative tribunal under auspices of Social Justice Tribunals Ontario
 informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Actresolves disputes between residential landlords and tenants through mediation or adjudicationhandles eviction applications filed by non-profit housing cooperatives
 Rent increase guideline for 2024 and 2025 is 2.5% and applies only to residential units first occupied by or before November 15, 2018; visit Ontario provincial website for rent increase guideline, rules and exceptions
 
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                            | Fees: | Application fees for landlords and tenants vary for different services ; Fee may be waived for eligible applicants | 
                        
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                            | Application: | ?File applications online through the Tribunal Ontario Portal, or by email or mail. 
 
 
 To file in-person visit a selected Service Ontario location
 Applications and documents are not accepted in-person at the Landlord and Tenant Board's head or regional offices.
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                            | Eligibility / Target Population: | Landlords and tenants |