| Organization: | Federation of Metro Tenants' Associations - Toronto - FTMA Tenant Services | 
                        
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                            | Address: | 
                                    
                                        | c/o c/o Wood Street Postal Outlet c/o PO Box 73102, Wood Street Postal Outlet
 Toronto, ON
 M4Y 2W5
 
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                            | Hours: | Hotline phone, email and social media service available Mon-Fri 8:30 am-6 pm; also Hotline phone service Sat 10 am-5 pm; messages received after hours generally returned within 24-48 hours | 
                        
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                            | Service Description: | Information and education, outreach and tenant associations organizing, civic engagement, workshops, publications and resources; works for legislative change to benefit tenants Tenant Infohub and Tenant Hotlinemonthly workshopsliteraturespeakers
 
 Outreach and Organizing TeamResponds to questions by telephone, email and social media regarding tenant rights and options; free tenant's rights counselling services for Toronto residents
 
 Does not provide legal advice or crisis services; does not provide information to landlords or their agentsAssists tenants disputing rent increases above annual guideline, renovictions building-wide maintenance issues, and loss of service
 
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                            | Application: | Call, email or connect via social media | 
                    
                    
                    
	
                        
                            | Eligibility / Target Population: | Tenants | 
                    
                    
                    
	
                        
                            | Languages: | English * French | 
                        
		
                            
                                | Language Notes: | via tenant hotline | 
                        
	
                        
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